In the broadest sense, sustainment is maintaining mission
capability via effective system support.
In the case of Minuteman ICBMs, the necessity of designing ICBMs
drove the military and contractors to take the fledgling approaches of Systems
Engineering and refine it into the respected discipline it is today. Similarly,
and by necessity, ICBMs also took the pieces of materiel management, such as
supply, depot maintenance, and item management, and created a complete sustainment
discipline. The fundamental difference is where attention is focused.
In the case of systems engineering during design,
development, and testing, attention is constantly focused on how the system
must perform when built. System engineers call this the “design baseline”. In
sustainment, attention is on the mission. Sustainment experts call this the “capabilities
baseline”. The capabilities baseline comes from the users, not the designers.
That is, as soon as a weapon system is fielded, deployed, or employed, the
warfighter begins to form a strong opinion about its capabilities based on
personal experience. In this manner, the two disciplines are closely linked by
the fundamental concept of “what is the true requirement?” Builders cannot disappoint
the designers. Sustainers cannot disappoint the warfighter and the warfighter’s
mission. Great sustainers are also great systems engineers applying the
discipline in new ways.
Curiously, in both ICBM systems engineering and ICBM sustainment,
there was no other path to success. In the first case, the system was much too
complex to be developed and fielded without systems engineering. In the second
case, the system was too unwieldy to keep it economically employed, and
supporting the mission, without an integrated approach to sustainment.
Specifically, simply staying busy ensuring efficient supply,
effective engineering drawing updates, timely maintenance, or any other
material management function is not a formula for successful sustainment. Success
requires that the most important actions occur first and in concert with real
needs.
Expert sustainers acquire a sense of priority by keeping the
warfighter’s mission foremost. Then, from that perspective, they observe and
assess the weapon system. They do this to identify risks to the mission. The
goal is to mitigate those identified risks before they are realized. If risks
to the mission are realized, the warfighter is impacted and the mission
suffers.
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